Factors associated with the quality of mental health services and consumers' functionality using tertiary-based services

- Badu, Eric, O'Brien, Anthony P., Mitchell, Rebecca, Osei, Akwasi

Programmes targeting student retention/success and satisfaction/experience in higher education: A systematic review

- Eather, Narelle, Mavilidi, Myrto F., Sharp, Heather, Parkes, Robert

Drivers of soccer fan loyalty: Australian evidence on the influence of team brand image, fan engagement, satisfaction and enduring involvement

- Yun, Jin Ho, Rosenberger III, Philip J., Sweeney, Kristi

Investigating students’ perceptions of Vietnamese tertiary English education

- Nguyen, Thanh Luan

Telehealth sounds a bit challenging, but it has potential: participant and physiotherapist experiences of gym-based exercise intervention for Achilles tendinopathy monitored via telehealth

- Hasani, F., Malliaras, P., Haines, T., Munteanu, S. E., White, J., Ridgway, J., Nicklen, P., Moran, A., Jansons, P.

The effectiveness of internet-based telerehabilitation among patients after total joint arthroplasty: An integrative review

- Wang, Qingling, Lee, Regina Lai Tong, Hunter, Sharyn, Chan, Sally Wai-Chi

Acceptability of real-time video counselling compared to other behavioural interventions for smoking cessation in rural and remote areas

- Byaruhanga, Judith, Wiggers, John, Paul, Christine, Byrnes, Emma, Mitchell, Aimee, Lecathelinais, Christophe, Tzelepis, Flora

The relationship between patient-centered care and outcomes in specialist drug and alcohol treatment: a systematic literature review

- Davis, Esther L., Kelly, Peter J., Deane, Frank P., Baker, Amanda L., Buckingham, Mark, Degan, Tayla, Adams, Sarah

What determines customers' loyalty towards telecommunication service? Mediating roles of satisfaction and trust

- Ting, Hiram, Tan, Kim-Lim, Lim, Xin-Jean, Cheah, Jun-Hwa, Ting, Qian-Hui, Ting, Hui-Bun

An evaluation of general practice nurses' knowledge of chronic kidney disease risk factors and screening practices following completion of a case study-based asynchronous e-learning module

- Sinclair, Peter M., Kable, Ashley, Levett-Jones, Tracy, Holder, Carl, Oldmeadow, Christopher J.

The mediating role of resilience and its facets in the association between mindfulness and psychological health

- Purcell, Stuart

Client-contractor relations on construction projects in Ghana

- Baiden, Bernard Kofi, Agyekum, Kofi, Atuahene, Bernard Tuffour

Student-based conceptualisations of university brands: a brand loyalty model

- Mocatta, Antonia

The link between customer satisfaction and loyalty: the moderating role of customer characteristics

- Schirmer, Nadine, Ringle, Christian M., Gudergan, Siegfried P., Feistel, Matthias S. G.

A study of consumers’ upgrade intention of high-technology products

- Chow, Winn Wing-Yiu

Enhancing service loyalty: the roles of delight, satisfaction, and service quality

- Ahrholdt, Dennis C., Gudergan, Siegfried P., Ringle, Christian M.

The impact of service failure on brand credibility

- Bougoure, Ursula Sigrid, Russell-Bennett, Rebekah, Fazal-E-Hasan, Syed, Mortimer, Gary

Understanding communal and individual customer experiences in group-oriented event tourism: an activity theory perspective

- Carlson, Jamie, Rahman, Mohammad M., Rosenberger III, Philip, Holzmüller, Harmut H.

A randomized controlled trial of the effectiveness of an educational intervention on outcomes of parents and their children undergoing inpatient elective surgery: study protocol

- He, Hong-Gu, Zhu, Lixia, Chan, Wai-Chi Sally, Xiao, Chunxiang, Klainin-Yobas, Piyanee, Wang, Wenru, Cheng, Kin Fong Karis, Luo, Nan

Assessing customers' perceived value of the online channel of multichannel retailers: a two country examination

- Carlson, Jamie, O'Cass, Aron, Ahrholdt, Dennis